Receive your holiday purchase before 25th December!
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          FAQ

          No Sound

          • Make sure the headphones are charged and connected to your bluetooth device. 
          • Press play to make sure audio is playing.
          • Your volume may be at 0%. Increase the volume to a level that suits your preference.

          No Sound from One Side

          • Make sure the headphones are charged and connected to your bluetooth device. 
          • Press play to make sure audio is playing.
          • Reset the headphones. You can follow the instructions from “How to Reset”

          Poor Sound Quality

          • Make sure the headphones are charged and connected to your bluetooth device. 
          • Make sure the headphones fit securely on your ears.
          • Try different sound output settings on your device or music app.
          • Reset the headphones. You can follow the instructions from “How to Reset”
          • Plug in a 3.5mm jack into your headphones and into your audio device.
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