S-STORM

FAQ

No Sound

• Make sure the speaker is charged and connected to your bluetooth device. 
• Press play to make sure audio is playing.
• Your volume may be at 0%. Increase the volume to a level that suits your preference.
• Reset the speaker. You can follow the instructions from “How to Reset”

Poor Sound Quality

• Make sure the earbuds are charged and connected to your bluetooth device. 
• Make sure the earbuds fit securely on your ears.
• Try different sound output settings on your device or music app.
• Reset the earbuds. You can follow the instructions from “How to Reset”

(MAC) Can’t connect to the speaker

• Disconnect other bluetooth devices before connecting to the S-STORM. The current MacOS Bluetooth Connection is very unstable which causes issues with other connected devices to the MacOS device.